There are literally hundreds of really great articles out there that neatly list the greatest qualities that a “perfect” team member should have. Literally hundreds. And really good team members are useful for one single reason; to make really good teams, that reach objectives. Easily said huh?
And generally speaking those articles are all absolutely right. Who wouldn’t want a person on that perfect person on their team? – reliable, a great communicator, flexible, a good listener, happy to share, trusting and supportive, respectful and tolerant, capable of engaging in positive conflict, willing to hear constructive criticism, understands their own strengths and weaknesses, gets when it is their turn to get coffees for the entire team …
But the reality of our unfortunately less-than-perfect world simply means that pushing together real-live “less-than-perfect” team members (some might be better than others, but none are perfect) just doesn’t make the perfect team. You all know it, you have probably all been there. Hands up who works in the perfect team?
Ok, so let’s drop the “perfect” and get real
Many of the great characteristics of a good team member are life skills that can be acquired through training (learning to listen for example). Others are very closely associated with personality traits and life experiences. It’s always going to tough to get someone who has always lived as a follower and wallflower to come into the spotlight and actively engage in positive conflict. And just think about those “don’t worry, count on me, I’ll get that done” types who then leave you high and dry with a “me? no, really did not say that, you must have misunderstood” who have spent a life time saying “yes” expecting you to understand that at best it means “maybe” but more likely “no“.
Don’t get us wrong. Training is great and we really believe in good training (there is some out there that is very not good!), but it can only be one arm in your weaponry. The other is structure.
Structure for teams?
Yes, something that pulls all your team members together, creates a base zero that is the same for all, with rules that apply to everyone.
You guessed it. That is exactly what Clools does. Clools will NOT create a great team out of a bunch of tormented (and tormenting?) individuals. That just won’t happen. But given a group of people who have a healthy idea about how teamwork should work, who are goal-focused, who understand the advantages of sharing information and trusting co-workers, Clools will provide that zero base which pulls them together and defines work organisation methodology.
Cut out the:
I thought you were taking care of that!
For today? I thought you meant next Wednesday.
Oh I see, you meant Client A but not contract 1, but contract 2 – now I get it.
Oh, did I really not tell you there was an associated doc with all the info that you just spent time researching yourself.
So, regards your team members knowing when it is time to jump up and offer coffees to all? No idea, you are on your own on that one. Ain’t no Clool going to help you there.